Accessibility Statement

At The BBQ Depot, we are committed to making our website accessible to everyone. We believe that shopping with us should be a seamless and easy experience for all of our visitors. That is why we are constantly improving our site to ensure it is highly accessible to those who are disabled, and those who use assistive technologies.

Ongoing Commitment

We recognize that digital accessibility is an ongoing process rather than a one-time project. We are actively working to improve the user experience for everyone and apply the relevant accessibility standards, specifically the Web Content Accessibility Guidelines 2.1 Level A and AA. As part of this ongoing effort, we are currently evaluating and looking for expert accessibility partners and vendors to help us audit and continually enhance our website's accessibility.

In addition to making consistent improvements to help everyone access our site, we have partnered with Skynet Technologies to provide a suite of accessibility tools that allow you to customize your browsing experience.

How to Use the Accessibility Tools

• Click "Accessibility Tools" in the footer of any page to open the menu and adjust the settings to your preference.
• Your selected settings will persist as you move between pages, so you only need to set them once.
• To turn the tools off, simply uncheck the box next to "Accessibility Tools" after it has been turned on.

Order Assistance

If you are having trouble completing a purchase online, please call us during regular business hours. Our team will gladly assist you in placing your order over the phone.

Feedback

If you have difficulty browsing our site or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please reach out to us:

• Phone: 1-877-983-0451
• Email: info@thebbqdepot.com
• Online Form: Submit specific website feedback directly to our developer team via our Contact Us page.

When reporting an accessibility issue, please briefly describe the specific difficulty or feature in question. We take your feedback seriously and will use it to continually improve our accommodations and accessibility policies.